Terms of Service

Last Updated: January 2025

These Terms of Service ("Terms") govern your access to and use of Compare Security NZ's website and services. By using our service, you agree to be bound by these Terms. Please read them carefully.

1. About Our Service

Comparison and Lead Generation

Compare Security NZ is a free comparison and lead generation service that connects consumers with security system providers throughout New Zealand. We do not sell, install, or directly provide security systems. Instead, we:

• Help you compare different security solutions and providers
• Connect you with reputable security companies who can provide quotes
• Share your information with partner companies for lead generation purposes
• Provide educational content about home and business security

No Direct Provider Relationship

We are not affiliated with, nor do we represent, any specific security provider. All security companies in our network operate independently, and we do not have control over their pricing, services, or business practices.

2. User Responsibilities

Accurate Information

When using our service, you agree to:

• Provide accurate, current, and complete information
• Update your information if it changes
• Not provide false or misleading details
• Not impersonate another person or entity

Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Scrape, data mine, or collect user information without permission
• Transmit viruses, malware, or other harmful code
• Violate any applicable laws or regulations

3. Lead Sharing and Partner Network

Consent to Share Information

By submitting a quote request or inquiry through our website, you expressly consent to us sharing your personal information (including name, contact details, property information, and security requirements) with security companies and service providers in our partner network.

Partner Companies

Our partner network includes various security system providers, alarm monitoring companies, and related service providers operating in New Zealand. This may include companies such as ADT, Chubb, SSA Security, and other security providers.

Please note: Our partner network evolves over time, and the specific companies we work with may change. The companies listed are examples and may not be exhaustive or current at the time you use our service. We may add or remove partners as our network develops.

Partner Contact

By using our service, you understand and agree that partner companies may contact you via phone, email, or other means to provide quotes, discuss your requirements, or offer their services. If you do not wish to be contacted by our partners, please do not submit a quote request.

4. No Warranties or Guarantees

Service Provided "As Is"

Our service is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of information on our website
• The quality, pricing, or availability of partner services
• Uninterrupted or error-free operation of our website
• That our service will meet your specific needs

Third-Party Services

We are not responsible for the services, products, pricing, or business practices of any security company or provider in our network. All contracts and agreements for security services are directly between you and the provider.

5. Limitation of Liability

No Liability for Partner Actions

Compare Security NZ is not liable for:

• The quality, installation, or performance of security systems provided by partner companies
• Any disputes, damages, or losses arising from your relationship with a security provider
• Pricing, quotes, or contract terms offered by partner companies
• The failure of a security system to prevent theft, damage, or other losses
• Partner companies' privacy practices or data handling

Maximum Liability

To the maximum extent permitted by law, our total liability to you for any claims arising from your use of our service shall not exceed NZD $100.

6. Indemnification

You agree to indemnify and hold harmless Compare Security NZ, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our service
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your interactions with partner companies

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Compare Security NZ or its licensors and is protected by New Zealand and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

8. User-Generated Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display such content.

You represent that any content you submit does not violate any third-party rights and is accurate to the best of your knowledge.

9. Privacy

Your use of our service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and share your personal information.

10. Dispute Resolution

Governing Law

These Terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.

Disputes with Partners

Any disputes with security companies or service providers in our network must be resolved directly with those companies. We are not a party to such disputes.

11. Verification and Due Diligence

We strongly recommend that you:

• Independently verify all information about security providers
• Check licensing, insurance, and credentials of any company you engage
• Read reviews and seek references before making a decision
• Compare multiple quotes and understand all contract terms
• Review the privacy policy of any company you share information with

12. Termination

We reserve the right to suspend or terminate your access to our service at any time, without notice, for any reason, including violation of these Terms.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of our service after changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Compare Security NZ regarding your use of our service.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at: